All Cape Gold Biltong products are made using traditional methods & high quality ingredients thus ensuring that our finished product is of a high standard. We want you to appreciate and enjoy our produce as it should look and taste. Should your purchase arrive in an unsatisfactory condition, please note the following:
Returns Policy
If dissatisfied with your product please return to us at the address below within two days of receipt and we will send you a replacement product. Products that have been opened and stored incorrectly will not be eligible for replacement or refund. Postage costs can not be refunded. If you have any questions or queries regarding our returns policy or the correct storage required for our produce, then please do not hesitate to contact us.
Returns Address:
Cape Gold Biltong, 119 Lynchford Road, Farnborough GU14 6ET
Tel/Fax: 01252 378 955
Email: enquiries@capegoldbiltong.co.uk
Privacy Policy
As our valued customer your privacy is of the utmost importance to us. The information you send to us is held securely and will not be passed on to third parties in accordance with the Data Protection Act 1998. None of your details will be passed on to any other business or person not directly involved in the processing of your payment. The personal details we request from you are restricted to those we need for the purpose of processing your order.
Card payments are processed securely by the PayPal online payment gateway. We do not maintain or have access to a record of your card details.
At your request, any personal details held by us, may be updated or removed and we would be happy to fulfil such a request.
